Privacy at the counter
Huisartsenpraktijk Kolderveen is a dispensing GP practice in Nijeveen, a village between Meppel and Steenwijk. The combination of GP and pharmacy allows it to provide all residents in the immediate area with medical care and medication and they do not have to travel far.
Incatro was called in to ensure patient privacy.
A lot of noise in a small space
The pharmacy has a small counter where several people are sometimes helped at the same time and next to each other.
This causes different sounds to enter the room at the same time. This is experienced as disturbing. People were sometimes difficult to understand because of the distraction. Patients' privacy could also not always be guaranteed.
In addition, people waiting their turn create extra noise. That noise also needed to be dampened to make a stay in this room more pleasant for patients and staff.
Speech intelligibility and speech privacy
The best acoustic solution for the counter is to add an acoustic screen that, on the one hand, absorbs annoying sound reflections to improve speech intelligibility. On the other hand, the screen ensures that sound does not penetrate from one side of the screen to the other. This benefits speech privacy.
Incatro has developed a PRIVACY screen especially for this type of problem. This is an acoustic screen that can be placed on the counter with a sound stopper in the middle and absorbent material on both sides of the screen. This screen is completely custom-made to fit the look of the room.
We also hung 2 ARTpanels on the walls opposite the counter that absorb sound.
Would you like to know which acoustic solution is the best in your situation? Then we would be happy to provide you with a tailor-made advice.